A new study of IT professionals reveals some alarming truths about outsourcing, which is believed to save companies money and provide access to higher skilled employees.
- 46% said outsourced IT projects costs more than planned.
- 16% said costs were significantly more.
- One-third say work performed by outsourced IT firms is lower quality than in-house employees.
- 64% believe outsourcing firms invent work in order to pad billables.