"We're having trouble finding the numbers that we need with the skills that are required to do these jobs[.]"
Ah, so these are high skilled jobs, like software and network engineers. Well, at least that's what we thought at first. But nope, it's actually 5,000 customer service jobs. So AT&T is apparently having problems finding 5,000 people that have the skills needed to answer a phone and read from a script.
To date, AT&T has only fulfilled 1400 of the promised 5000 jobs.
To summarize, AT&T doesn't offshore customer service jobs for dirt cheap labor costs, they do it because you are functionally retarded.
Stephenson said he is especially distressed that in some U.S. communities and among certain groups, the high school dropout rate is as high as 50 percent.
"If I had a business that half the product we turned out was defective or you couldn't put into the marketplace, I would shut that business down."